System Messages

System Messages is the component that houses all of your automated Site Stacker emails. These emails can be customized and sent to donors, admins, users and more. Below is a table of what each of the typical System Messages are and who can receive these messages:

System Messages Table

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Component

Name

Description

Receiver

Advocacy

New Campaign Confirmation

Email notification on a new created advocacy.

User (advocacy owner)

Advocacy

Campaign awaiting approval

Notification for the advocacy owner that the advocacy created is in review (for setups where admin needs to approve an advocacy)

User (advocacy owner)

Contributions

Contribution Receipt

Notification regarding a summary of donation made

Donor

Contributions

Recurring Schedule Confirmation

Notification on a recurring schedule setup

Donor

Contributions

Card About to Expire

Notification that a credit card is about to expire

Donor

Contributions

Contribution Declined

Notification on a declined transaction

Donor

Contributions

Contribution Declined (System Error)

Notification on why the contribution was declined

Ministry Admin (needs to be added as an additional receiver)

Contributions

Recurring About to Expire Notify Donor

Notification that a recurring schedule is about to expire

Donor

Cron

Cron Notify Not Running

Notification that the Cron job stopped running

WMTEK Admin

Ministry Admin (needs to be added as an additional receiver)

Messages

Spark Messages

This is a notification that contains the custom Spark Messages in the Spark component

Depending on who should receive the message in Spark

Newsletters

Newsletter Sign Up Confirmation

Notification regarding a newsletter subscription a user subscribed to

User

Newsletters

Newsletter Sign Up Confirmation To Admin

Notification that a user have subscribed to a newsletter in the website

Ministry Admin (needs to be added as an additional receiver)

PaymentProcessors

New Payment Method

Notification that a new payment method has been added to the donor’s account

Donor

PaymentProcessors

Payment Method Updated

Notification that a payment method has been updated in the donor’s account

Donor

PaymentProcessors

Payment Method Deleted

Notification that a payment method has been deleted in the donor’s account

Donor

PaymentProcessors

Failed Pending Transaction (Admin)

Notification regarding a pending transaction and why the transaction failed

Ministry Admin (needs to be added as an additional receiver)

People

Send Message

Notification on the internal message that was sent in Site Stacker

User

People

Address Updated

Notification on an address update in the user’s CRM

User

People

Email Updated

Notification on an email update in the user’s CRM

User

Prayers

Prayer Saved

Notification that the prayer has been saved to the user’s prayer calendar

User

Prayers

Prayer Reminder

Notification to remind the user of a scheduled prayer

User

Prayers

New Prayer For Content Owner

Notification to the content item owner that a user has added them to their prayer calendar

Content Item Owner

Processes

Process Notification

Email notification sent through Motion 2

Depending on who should receive the message in Motion 2

Processes

Process Reference

Email notification to a user assigned as reference in a Motion 2 workflow

User (Reference Role)

Processes

Paid Registration

Email notification on a checkout that was done through a Motion 2 workflow

User

SitePlanner

Content Moves Stage

Email notification that lets an admin know that a content item has changed the publishing workflow (for missionary dashboard that has profile bio setup)

Ministry Admin

SitePlanner

Live Content Moves Stage

Email notification that lets an admin know that a live content item has changed the publishing workflow (for missionary dashboard that has profile bio setup)

Ministry Admin

SitePlanner

Owned Content Stage Changed

Email notification regarding a submitted change to a content item

Content Owner

Users

Recover Password

Email notification regarding password reset

User

Users

Account Locked

Email notification on a locked account due to failed login attempts

User

Users

Verify Email Address

Email notification for verifying an email address

User

Users

Email Verified

Email sent to user on a successful email verification

User

Users

Password Change

Email notification to the user regarding a password change

User

Users

Initiate Password

Email notification for setting up a password for first time accounts

User

Webhooks

Webhook Delivery Failed

Email notification for failed webhooks (for clients with SS-Virtuous integration)

WMTEK Admin

How to Customize System Messages

Admins can customize the wording and add branding of these system messages. In order to do that, you will have to:
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1. Click on the System Messages Icon
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2. Search for / locate the system message you wish to edit and double-click on it.
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3. Modify the message. Remember, you can add data variables into the message by double clicking them.
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4. When your changes are made, save and close.

How to Add an Additional Receiver

The admin can add specific receivers for an email in System Messages. In order to do that, an admin can go to the System Messages component and:
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1. Choose and double-click the System Message that an admin wants to have a copy of.
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2. Add the admin in the ‘Additional Receivers’ field found on the right side of the window.